I am just finishing my second week of classes with American Intercontinental University’s online campus. So far I love the course. The class seems to cover exactly what I would expect in an intro to IT course: basic HTML, team work, and introductory project management. One of the aspects I really like is the group assignments. We are teamed with 3 other students and have to work together to complete specific tasks. From my point of view, this seems to help me get to know my classmates and gives me more of an actual “college” feeling than some other online courses I’ve taken where you didn’t even know other students existed. My only concerns so far seem to be on the student services side of the school. When I first contacted AIU to enroll, I anticipated finishing my associate degree in December of 2002. However, as sometimes happens with small community colleges, one of the courses I needed to wasn’t offered in the fall quarter and I had to wait until winter quarter which started January 1st to take the class. I was scheduled to start AIU the last week of Feb. and I needed them to push this back to the end of March to allow me to complete my associate degree. My admissions counselor at AIU didn’t want to change my start date to accommodate necessary change. He kept trying to get me to CLEP the course and immediately start with AIU. I did not want to do this; I wanted a degree from my community college because I really enjoyed my time there. I didn’t understand why pushing my start date back a few weeks was such a huge deal, but the counselor even left somewhat stern and abrasive messages on my answering machine. Finally I got through to AIU’s dean of student services who made this change for me and assigned me a new counselor. I obviously wanted nothing to do with the person leaving me rude messages over a simple change. Aside from that, I find that it’s rather difficult to contact someone in the registrar’s office. I am presently waiting on the registrar to verify my undergraduate GPA for my HOPE Scholarship, and cannot seem to get anyone to return my phone calls as to why this is taking so long. At any rate, I really have enjoyed the class so far and I really think I will enjoy my time at AIU. I just see a need for some improvement concerning student services.