Tesc(Thomas Edison) Lied To Me, My Degree Audit Was A Mistake!!!

I think that if you have to study for that, you really don't deserve them.




Tom Nixon

 

Re: PLEASE HEAR ME OUT CAREFULLY !!!!!!!!!!!!!!!!!!!!

LJinPA, you're completely right in posting this, and nobody should here can tell you how to live your life (well, they can, but you don't need to pay any attention to it).

From what I see here, TESC is an incredibly lousy enterprise (one of the worst I heard about in the US). If it was a private enterprise, the market would probably be in the process of driven then out of business.

In my opinion, you should point out their huge flaws as oten as you can to as many people as you can. I would almost say it is a civilian obigation to help in taking these people out of business or out of their jobs, so really efficient enterprises can take its place (which helps the economy, which helps everyone). At least if as many people as possible bacome aware of how bad they realy are, they might improve a little.

You can do whatever you want to get your credits, but just "sucking it up" is a very selfish advice.

What if its a little girl spanked? Suck it up or tell the authorities? What if its a degree mill selling MBAs? Suck it up or tell people about it? And what if its TESC ROBBING LJinPA's money? Suck it up or tell people about it?

This is worst than selling some degrees, in my opinion. Both schemes are dishonest. Degree mills at least deliver satisfaction to their customers...

 

also this. The guy was diplomatic. But even if he screamed "you all go to hell" a thousand timnes in front of TESC's buliding it would not matter a bit. TESC have clients and its charging them. It should deliver its promises equally to all customers. If he killed his advisor TESC would still have to deliver teh services, or give him the money back (justice would judge him, not TESC)

 

But, TESC did not promise the credit. They clearly stated on the report that is was "not a transcript".

Now, we haven't heard the resolution to this issue yet. I'm wondering what the final outcome is and hope the OP will post it here.

I would caution against taking your advise about verbally abusing TESC (or any other school). Especially in a public forum. You had better be sure that you are absolutely factual. Otherwise you will look like an idiot (and people here will tell you so) at best -- be litigated at worst.

Now, does a public university have "clients"? Probably so but I doubt that we can properly call the students "clients". We might call them "customers" or "consumers of public education" but there probably isn't a client-principal relationship established between a public university and a student.

At the very least, a student has an obligation to understand the administrative policies of the institution and he has the right to expect the university to hold to those standards. He rarely has the right to insist that a university deviate from the prescribed administrative policy just because he is paying a fee (is a customer). We often call institutions that do whatever a student (customer) wants for a fee a degree mill.

As for your idea that a free market non-public position would destroy TESC; I doubt that most of the students even know that TESC is a public university or what that means. A similar reverse situation can be found with UP and Mountain State == I wonder how many students understand that these are private universities?

I wonder about your logic in the statement "if he killed his advisor..." -- I think he might find his education interupted in that event. He'd likely be determined to be "a danger to the university" and suspended. Before you decide to commit murder, you may want to see if that is an acceptable refund issue -- it's in the administrative policy too. I'm betting that "killing your advisor" is not an acceptable reason for a refund. Nor would be being removed from campus for "disrupting the learning environment" by yelling "you all go to hell".

What's so hard about foillowing the rules? If you can't abide by the administrative policy of a certain university then go somewhere else. It's really that simple.

 

Ow. Ow. I hurt meself larfin'.

 

PROBLEM HAS BEEN SOLVED !

After a few persistant but well spaced phone calls and e-mails(and explaining my mathematical logic), I was able to get the lost credits re-instated. It turned out to be a technical mistake on the COMPUTERS part. The credits WERE appropriate.

I didn't want to resurrect this post and still hope it goes fades away soon!!!, but wanted to prove that persistance worked(and yes I was diplomatic from the start). I also wanted to be fair and also wanted to avoid potential litigation. This had NOTHING to do with me not accepting the rules of the institution or me not studying the system(and not me wanting an exception to the rules cause I have ADD thats ridiculous). It was the computer that was wrong.

You have to sometimes treat these institutions the same way you treat your cell phone company. COMPUTERS MAKE MISTAKES. Just as they do for the ZILLIONS of people who get overcharged by their cell phone company. Being a "mature, responsible adult" and "not whining" can cost you money!!! Polite ASSERTIVENESS can save you money!!!!!!(and theres nothing wrong with a little venting after u get off the phone as long as its civilized and non-violent). I did eventually find a higher ranking advisor who was very nice and he apologized.

As for the cell phone company analogy, sometimes the customer is right- sometimes they are wrong. However if you think somethings wrong you have a right to complain.

As for "friendly guy" and his advice... it's obviously sarcasm and theres no need to even analyze it.

I do regret using the word "LIED" in the title of the thread which cannot be edited(It was a bit too strong), "somethings fishy" would have been better. HOWEVER I do not regret the purpose of this post since you DO have to keep an eye on the details (WITH ANY INSTITUTION)...esp in this day of computers...

 

And so it seems that our young LJ has learned something after all. Perhaps this thread wasn't really the monumental waste of time that I had thought several days ago. It kinda reminds me of those old episodes of "Leave it to Beaver."

Jack

 

I do hope you realize that my post saying "what's so hard about following the rules" was about the suggestion that students may kill advisors and not about your specific problem....

I too am glad it worked out in your favor and that you posted the resolution here.

 

Re: PROBLEM HAS BEEN SOLVED !

I really overdid it to make a point but, except from the extreme examples, that is really my position.
I think "lied" was appropriate. If you got false information, it was a lie. Some may argue that it was not a lie technically because they did not know there was a system flaw.
Wth or without semantics, it was not the truth.

 

"Originally posted by CoachTurner


But, TESC did not promise the credit. They clearly stated on the report that is was "not a transcript".

Now, we haven't heard the resolution to this issue yet. I'm wondering what the final outcome is and hope the OP will post it here.
"

In most countries (not sure about US), leading someone to believe in somethingh that is not truth is an illegal comercial practice. I would say that dubious claims are, at least, unethical.

"
I would caution against taking your advise about verbally abusing TESC (or any other school). Especially in a public forum. You had better be sure that you are absolutely factual. Otherwise you will look like an idiot (and people here will tell you so) at best -- be litigated at worst.
"

True. But his statement was clearly explaining the facts. I thik telling th truth about any business (or, whatever, institution of higher learning) is a right of any customer/citizen.

"
Now, does a public university have "clients"? Probably so but I doubt that we can properly call the students "clients". We might call them "customers" or "consumers of public education" but there probably isn't a client-principal relationship established between a public university and a student.
"

As you probably noticed, my English is relatively weak. I believe that there is not a big difference between clients and customers, and I am sure that "consumers of public education" should not be a category in itself, that does not need the same good tretament from the others.

"At the very least, a student has an obligation to understand the administrative policies of the institution and he has the right to expect the university to hold to those standards. He rarely has the right to insist that a university deviate from the prescribed administrative policy just because he is paying a fee (is a customer). We often call institutions that do whatever a student (customer) wants for a fee a degree mill.
"

You're right. But I am not talking about customer's obligations here. Any institution/entity/firm/company should be clear in its communications and compatible with the image that it creates for customers. When an institution gets away from the promised image and does not fulfill the customer's expectations, it is deceiving them. It is not only unethical, but bad business practice (thus my comments about the free market)

"
As for your idea that a free market non-public position would destroy TESC; I doubt that most of the students even know that TESC is a public university or what that means. A similar reverse situation can be found with UP and Mountain State == I wonder how many students understand that these are private universities?
"

I don't see why this would be relevant. The point is that TESC can afford to be lousy because it does not need to avid a loss on teh long term. The government pays it all. A private university has to pay for itself, and may not last very long with inferior business practices.

"
I wonder about your logic in the statement "if he killed his advisor..." -- I think he might find his education interupted in that event. He'd likely be determined to be "a danger to the university" and suspended. Before you decide to commit murder, you may want to see if that is an acceptable refund issue -- it's in the administrative policy too. I'm betting that "killing your advisor" is not an acceptable reason for a refund. Nor would be being removed from campus for "disrupting the learning environment" by yelling "you all go to hell".
"

I bet administrative policy does no mention murderers, but the point is that the examples are a separate matter from the services provider obligations. Would Microsoft stop selling programs to someone who killed an analyst? Would Coke stop selling sodas to someone who killed a salesman? Their obligation is to provide goods and services. Justice should judge the citizen's behavior, but institutions should just deliver its promises.

"What's so hard about foillowing the rules? If you can't abide by the administrative policy of a certain university then go somewhere else. It's really that simple."

I do agree. Now when you are lied to you should loo fr your rights. whta if you buy a Mercedes and they deliver a Beetle to your house. Would you hope for the best and learn to live with or would you try to get your money (or the Mercedes) back?

You can judge the customer any way you want, but an institution charging fees should be at least professional and, from what I've read here, TESC only answer's to customers when it is in the mood to it. I hope your hospital of choice does not follow these practices and closes whenever it's a little rainy or whatever...

 

Just to straight it out, I don't like the "killing advisors" idea as well. Please take it as a spic example, and not as something I plan to do if I am not comfortable with an university

 

In this example, the document clearly said, and the reader understood the point, "this is not a transcript"

It is not fraud when the user fails to understand what he is using.

Even the OP agrees that some of his words were harsh at best. TESC did not in fact "lie" to the OP they made a mistake. Mistakes happen and are often corrected. This mistake was corrected. By all means, tell the truth about a business but do not accuse them of lying unless you are certain they have done so. Doing so could cause a loss of your own credibility or some litigation...

I'll accept that your English is not that strong. I'll also accept that the distiction between "customer" and "client" is only of great importance in business and law (exactly what this thread is discussing). There does remain a very significant distinction whether the typical reader understands it or not. It is now recognized in most circles that the customer is not always right

I don't understand physics but that alone doesn't make a quark a quasar or physicist deceitful for not explaining the distinction to me.

Because you don't understand how a system works does not mean you were deceived. Deceit requires intent and I'm certain no person at TESC sat down and said "hey, let's see if we can screw with this guy today..."

Private universities are often heavily funded by the government as well. Usually in the form of financial aid and grant funding. Public universities do have boards of directors which address student concerns. I have not noticed that the enrollment figures at TESC (or COSC or Excelsior) are declining.

and yet institutions have a legal and moral obligation to protect their students and faculty.... what a conundrum they face.

It seems to me that I've read that this students problem was resolved to his satisfaction relatively quickly. It seems to me that he did not have to begin a letter writing campaign or picket the student center or even scream that they "all go to hell". All he had to do was wait until holiday was over and call the right person. Seems simple enough to me.

Fact is, the school I attend is still closed for Christmas break and I couldn't accomplish here what he did there right now if I wanted to...

Now, it seems to me Friendlyman that you have an axe to grind with TESC (or me)... why not start a new thread on the subject....

 

Well, now that the problem is resolved, I would personally like to thank LJinPA for one of the best dramas ever to appear in degreeinfo.com.

And one of the best comedies.