What qualification can demonstrate competance troubleshooting skills?

Discussion in 'IT and Computer-Related Degrees' started by Pelican, Jan 15, 2018.

  1. Pelican

    Pelican Member

    I am applying for a librarian job where I work (a public school). Although the job listing does not list IT experience as one of the required knowledge, I know that the current librarian spends a large part of her time repairing the hundreds of computers in the building. This includes troubleshooting hardware and software problems, upgrading Windows, etc. I have a reputation in my workplace for being able to fix computer problems, but I'm going up against other applicants who can say the same. Is there some kind of qualification I can earn that will demonstrate to employers that I can keep their software/hardware running, which will be understandable to a hiring team that isn't in IT?
  2. SteveFoerster

    SteveFoerster Resident Gadfly Staff Member

    A+, maybe? https://www.comptiastore.com/v/aplus/

    But it seems like a lot of effort just to demonstrate something like that where they should already have a sense that you're telling the truth based on being an internal candidate who already has a positive reputation in that regard.
  3. Pelican

    Pelican Member

    Is there a simpler, more affordable certificate? It needn't be industry recognized, but descriptive (nobody in my workplace will know that "A+" means this).

    The problem is that I may possibly be competing against another internal candidate, who also has a good reputation for helping solve technical issues in the school. I heard from others that tech skills will be seen as the most important when hiring, since the other responsibilities are not regarded as important.
  4. SteveFoerster

    SteveFoerster Resident Gadfly Staff Member

    Sorry, not to my knowledge. A+ is usually considered entry level, like what one would expect helpdesk techs to get.
  5. Lerner

    Lerner Well-Known Member

  6. BlueMason

    BlueMason Audaces fortuna juvat

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