I know I have seen some stats (I think in a Six Sigma Book) on what a 1% (or something like that) failure really is. In the example it is something like: 1% failure does not sound too bad but it would be that XX banking mistakes would be make per hour, XX planes would crash per day, XX operations would be done wrong, etc... Has anyone seen this and have the real numbers for this example? I would love to find it.
I think this is what you want but I don't have a source: If 99.9% Were Good Enough, then... Two million documents will be lost by the IRS this year. 811,000 faulty rolls of 35mm film will be loaded this year. 22,000 checks will be deducted from the wrong bank accounts in the next 60 minutes 1,314 phone calls will be misplaced by telecommunication services every minute. 12 babies will be given to the wrong parents each day. 268,500 defective tires will be shipped this year. 14,208 defective PCs will be shipped this year. 103,260 income tax returns will be processed incorrectly this year. 2,488,200 books will be shipped in the next 12 months with the wrong cover. 5,517,200 cases of soft drinks produced in the next 12 months will be flatter than a bad tire. Two plane landings daily at O'Hare International Airport in Chicago will be unsafe. 3,065 copies of tomorrow's Wall Street Journal will be missing one of the three sections. 18,322 pieces of mail will be mishandled in the next hour. 291 pacemaker operations will be performed incorrectly this year. 880,000 credit cards in circulation will turn out to have incorrect card holder information on their magnetic strips. $9,690 will be spent today, tomorrow, next Thursday, and every day in the future on defective, often unsafe sporting equipment. 55 malfunctioning automatic teller machines will be installed in the next 12 months. 20,000 incorrect dreg prescriptions will be written in the next 12 months. 114,500 mismatched pairs of shoes will be shipped this year. $761,900 will be spent in the next 12 months on tapes and CDs that won't play. 107 incorrect medical procedures will be performed by the end of the day today. 315 entries in Webster's Third New International Dictionary of the English Language will turn out to be misspelled.
As a Six Sigma guy, I can't tell you how much I appreciate little tidbits such as this one. I have a few others that I'll try to dig up and post later.
Although my organization gives us the fish eye, us Six Sigma folks must stick together. Indeed it is nice to see the thought process on display...I too will try and track down something meaningful...BTW _T_ how committed is your organization to the tools?
So let me ask you guys...is Six Sigma really worth the effort? I've been thinking about getting certified but really am unsure of how this would pay off in ROI in the IT field.
I'm one of the lucky folks who has an organization that really believes in the process and gives us nearly free reign to put it to use. Don't get me wrong, when coming into a new division who has never used the process before, a lot of my work is in educating the Sr. leadership teams on how it works, what it does, etc.
Simply from what I have observed over the last 5 years or so is that SS is used in the IT realm more and more often than not.
I wonder the same. Right now I am going to focus on Lean Certification from SME and go from there. I have read 3 of the 4 suggested books to sit for the exam.
Odd thing about Six Sigma, I saw SME's offering but it seemed like a lot of hoops to jump through for what may or may not be valuable for me to have career wise. I checked out Ed2Go and the University of Texas at Arlington has a program that prepares you to sit for the exam to certify with an organization called the International Quality Federation International Quality Federation | Promoting Quality Worldwide which i found odd as I have never heard of them and thought ASQ was the standard bearer. Any thoughts?
Probably not the original source, but 'a source' :grumble: IndustryWeek : Is 'Good Enough' Good Enough?
