Kennedy Western relocating?

Warren National - Student Advisor Ad

Saw this ad today. If Warren National is truly moving towards accreditation, I still haven't figured out where faculty (if any) fits into the new business model if Student Services Advisors are answering questions on homework and assignments.

Plus combining the rah-rah outbound calls to keep students enrolled with delinquent tuition collections?


STUDENT SERVICES ADVISOR

Warren National University, a nationally recognized post-secondary institution, has afforded busy professionals with a convenient and flexible method for earning Bachelor's, Master's and Doctorate level degrees through on-line learning. By leveraging the power of the Internet we have refined the academic process and opened up countless opportunities to adult learners. Currently we are seeking a STUDENT SERVICES ADVISOR to join our growing Student Services team.

JOB SCOPE:
Assists with coordinating activities relating to student relations, including assisting students get started in their online program, scheduling calls with students to track their progress, provide assistance when needed and and making collection calls. The Student Services Advisor will make outbound call as well as receive inquiries from students regarding coursework, tuition, degree programs and student status.

ESSENTIAL JOB DUTIES:
Will serve as the point of contact to enrolled students. Duties may include, but are not limited to:
• Initiates courtesy calls on a regularly scheduled basis to promote theme of primary contact for students, encourage student progress and establish any necessary improvements in the Student Services department.
• Initiates delinquent tuition calls, credit card/direct debit decline calls and course-by-course calls.
• Receives Student Services phone calls from students regarding coursework, examinations, grades, online testing, University programs, program time frame, program extension, financial hold, tuition, withdrawals and accreditation.
• Provides information verbally and by mail, email or fax for student requests.
• Collaborates with Student Services Processor team member daily to resolve any outstanding student issues or problems and service all students.
• Coordinates all aspects of a "second" or other student re-evaluation.
Updates and enters notes in computer system.
• Coordinates with Director of Student Sesrvices on questions or issues regarding text or material changes.
• Provide assistance to Director of Student Services on special projects.

http://www.employmentspot.com/Job.asp?Job_DID=J7X1XH6X8JKKFN1G4T4

 

The ad says that the job location is in Cheyenne, Wyoming. And it explicitly states "No Out of State Applicants!". So WNU clearly appears to be targeting Wyoming residents for this position.

But if a Wyoming resident does fax in a resume in response, it will go to a fax machine in the Agoura, California area, based on the area code and prefix.

If WNU is relocating to Wyoming, they apparently still have some work to do.

 

Why is anyone not surprised?

The founder of an unaccredited entity (K-W/WNU) holds an unaccredited "doctorate" (probably fake, most definitely not legitimate and not recognized by his academic "peers" - if there are any) from a "university" (Indiana Northern "U") run from, or "housed" at, a dairy farm outside Gas City, Indiana.

Figures.

 

If you are skeptical about WNU's job posting for Student Services Advisors, you may be even less impressed by their posting for Admissions Counselors.

Unlike most administrative jobs at universities, this one is a VERY LUCRATIVE CAREER OPPORTUNITY with Base + Commissions

 

True, I find myself less impressed with the job title alone:

"ADMISSIONS COUNSELOR - INSIDE SALES"

 

Confirmed...

http://www.wnuedu.com/aboutwnu-offices.asp

* Effective December 14, 2007, our administrative office in Agoura Hills, California, will be consolidated. After this date, please forward all correspondences to the University to our corporate office in Cheyenne, Wyoming. Thank you