I would like to complain the inadequate arrangements of the Cambridge Executive Diploma in Management offered jointly by the University of Cambridge Local Examinations Syndicate (UCLES), University of Cambridge and the FT Knowledge by distance learning. As the result, I could not complete this Diploma course within the time limit. The time limit is two years. However, I cannot contact my course tutor for a year. Firstly, they closed the web site for this course during my study. Secondly, they cancelled the course during my study. I could not find anyone which I have kept in contact during my registration process with this course. However, I have lost contact with them after I have registered with this course. I have sent a large number of email enquiries to those staff in FT Knowledge to ask for where should I send my assignments. I have not received any reply from them up till now. Thirdly, I have to contact the FT Knowledge staff and tutors by email. However, I could not contact the staff or even the tutor for a long time because all my email to submit assignments and questions have been returned. Initially, I could contact the tutor. Several months after the commencement of this course, I could not receive any reply from the tutor for nearly one year. There were nobody to follow my questions and submission of assignments for a year. I don¡¯t know what is the problem of the FT Knowledge. They also closed the web site for the study materials of this course. There was no body to handle any of my questions for one year. It directly caused the lapse of time of my study and resulted in I cannot complete the course within time limit. FT Knowledge has no longer to administer this course during my study. I feel very angry and frustrated mainly because there was nobody including the course tutor to follow my enquiries and receive my assignments.
