Problem with TESC...

Discussion in 'General Distance Learning Discussions' started by Orson, Aug 30, 2002.

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  1. Orson

    Orson New Member

    Over a dozen years back, I took one of the credit exams offered by TESC.

    I've tried to wrangle a transcript from them many months ago--I've emailed a query weeks ago (perhaps the exam results have been deleted after some period? I wondwered)--I've even tried faxing a transcript request from TESC, but no reply...

    WHAT'S up with this?
    WHAT'S up with TESC?
    WHY no response?

    MUST I phone them? WHAT'S their deal?

    --Orson
     
  2. Hille

    Hille Active Member

    Hello Orson, I would request a transript with appropriate fee mailed ground UPS. I would then wait four days and track it with the person that signed for it. When you have the name of this person contact the registrar. There are alot of inner office type problems that really hurt TESC. I am currently requesting some transcripts and will use the above method. Hille
     
  3. Rich Douglas

    Rich Douglas Well-Known Member

    It's summertime summertime sum-sum-summertime
    Summertime summertime sum-sum-summertime
    Summertime summertime sum-sum-summertime
    Summertiiiiiiiiiiiiiime! (Bop bop bop) It's summertime.

    Well shut them books and throw 'em away
    Say goodbye to the class today
    Skip along and change your ways
    It's summertime

    Well, no more studyin' history
    And no more reading geography
    And no more dull geometry
    Because it's summertime

    *It's time to head straight for the mills
    It's time to live and have some thrills
    Come along and have a ball
    A regular free-for-all

    Well are you comin' or are you waiting
    Dress up foiks and l'm off to play
    Hurry up before I fade
    It's summertime

    Well I'm so happy that I bite your lip
    Oh how I love to take a trip
    I'm sorry teacher, but skip your lip
    Because it's summertime

    * repeat

    Oh we'll go swimmin' every day
    No time to work, just time to play
    If your folks complain, just say
    It's summertime

    And every night we'll have a dance
    'Cause summmer vacation is for romance
    So man, this jive has me in a trance
    Because it's summertime

    *repeat

    It's Summertime...

    The Jamies :cool:
     
  4. Orson

    Orson New Member

    FINALLY!

    Finally, I called the registrar's office at TESC. It seems they had to
    "reconstruct" my transcript. After another week, I got my transcript.

    I took only one TECEP exam in 1990. Were not these, then, graded exams? I recall recieving an "A." Now, however, they don't, and so the transcipt is changed to reflect no grading.

    Should I complain about this? It doesn't strike me as eihter fair or honest of them to change the rulse proactively....

    --Orson
     
  5. Re: FINALLY!

    The earliest catalog I have is 1993 (it's in Acrobat format if you need it.) At that time, TECEPs did *not* have letter grades attached.

    If you can come up with (or, dare we dream, if the College can come up with) an earlier catalog edition which supports you, then absolutely: Yes. Loudly.

    My only substantive complaint with TESC centers around its New-Jersey-State-Issued-Sprawling-and-Unconcerned-Bureaucracy. Earlier this year, it took an in-person visit by me to straighten out a transcript issue (wrong degree posted to the transcript-- oops, no?) that should have been resolved with a single brief, toll-free call. Be prepared for a correspondence battle.
     
  6. levicoff

    levicoff Guest

    Just what we need, more whiners . . .

    People, when will you realize that e-mail and faxing will not accomplish anything with any school? All you had to do was pick up the phone in the first place.

    Incidentally, TECEP exams have never been graded - they have always been pass-fail (noted as CR on the transcript).
     
  7. Yawn.

    Very helpful advice, Steve. From which part of the thread did you divine that nobody tried calling TESC?

    Fact is, if TESC (or any other DL institution, for that matter) is unresponsive to FAXed requests, or to "real mail" correspondence, or to e-mails-- all of which TESC pushes HEAVILY as alternatives to calling, incidentally-- then yes, they deserve to have their genitalia whacked. It's not whining. It's demanding competent customer service.
     
  8. wfready

    wfready New Member

    Steve is right (although he was a little snotty about it. Lets start a thread and whine about how rude he is!) Calling does get the job done quicker than email (atleast it did at Excelsior. I would imagine it would be quite the same at TESC).

    It shouldn't be that way.. You pay a crap load of money to enroll in TESC, you should expect FAST service (beit email or voice).

    Best Regards,

    Bill
     

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