+ Reply to Thread
Results 1 to 13 of 13
  1. #1
    Randell1234 is offline Moderator
    Join Date
    Apr 2001
    Posts
    7,768

    Not a degree issue but an IT question

    Recently I started getting "He's Dead, Jim!" messages on Google (https://support.google.com/chrome/an...e_deadjim&rd=1) and when I look at Task Manager I see Chrome.exe *32 running multiple instances.

    My other machines have Chrome and do not have the *32 extension. I ran a bunch of Malware programs and virus scans but no luck.

    Any suggestions?

  2. #2
    mcjon77 is offline Registered User
    Join Date
    Jul 2003
    Posts
    747
    From what I understand, this is normal. Basically, rather than a single Chrome.exe*32 instance for your single web browser, Chrome spins up separate Chrome.exe*32 instances for each plugin, web app (and I believe, tab) that you open. This prevents a single plugin crashing (like flash) from shutting down all of your browser tabs.

    Here is an article about it:
    Why Does Chrome Have So Many Open Processes?

    If you have more/different tabs opened up in chrome on one computer that could be why the number of chrome.exe*32 instances on that computer is greater than on other computers in your house. One test of this would be to have two computers next to each other. Shut them both down, then after booting up, go into chrome and open up the exact same pages on each computer. In theory, the number of chrome.exe*32 processes should be about the same. This is not a perfect test, but it is an idea.

    tl;dr; Multiple chrome.exe*32 processes are most likely not a virus. Rather, it is how Chrome manages multiple plugins, web apps, and tabs.


    P.S. I currently have 56 "chrome helper" processes running on my Mac right now.

    P.P.S. I used to get the "He's dead, Jim" screen often, on both my Mac and my Chromebook. The solution was to max the ram on my Mac Mini (to 16gb) and up the ram on my Chromebook from 2gb to 8gb.
    Last edited by mcjon77; 09-30-2014 at 08:44 AM.
    ALM, Harvard University
    AB, Georgetown University

  3. #3
    Randell1234 is offline Moderator
    Join Date
    Apr 2001
    Posts
    7,768
    Quote Originally Posted by mcjon77 View Post
    From what I understand, this is normal. Basically, rather than a single Chrome.exe*32 instance for your single web browser, Chrome spins up separate Chrome.exe*32 instances for each plugin, web app (and I believe, tab) that you open. This prevents a single plugin crashing (like flash) from shutting down all of your browser tabs.

    Here is an article about it:
    Why Does Chrome Have So Many Open Processes?

    If you have more/different tabs opened up in chrome on one computer that could be why the number of chrome.exe*32 instances on that computer is greater than on other computers in your house. One test of this would be to have two computers next to each other. Shut them both down, then after booting up, go into chrome and open up the exact same pages on each computer. In theory, the number of chrome.exe*32 processes should be about the same. This is not a perfect test, but it is an idea.

    tl;dr; Multiple chrome.exe*32 processes are most likely not a virus. Rather, it is how Chrome manages multiple plugins, web apps, and tabs.


    P.S. I currently have 56 "chrome helper" processes running on my Mac right now.

    P.P.S. I used to get the "He's dead, Jim" screen often, on both my Mac and my Chromebook. The solution was to max the ram on my Mac Mini (to 16gb) and up the ram on my Chromebook from 2gb to 8gb.
    One computer has the *32 and the other does not. I tried to figure out if I have a plug in running but can not find that I do.

  4. #4
    mcjon77 is offline Registered User
    Join Date
    Jul 2003
    Posts
    747
    Are both running the same OS (including version)?
    ALM, Harvard University
    AB, Georgetown University

  5. #5
    Randell1234 is offline Moderator
    Join Date
    Apr 2001
    Posts
    7,768
    Quote Originally Posted by mcjon77 View Post
    Are both running the same OS (including version)?
    Yes, both are W7.

  6. #6
    mcjon77 is offline Registered User
    Join Date
    Jul 2003
    Posts
    747
    It seems more odd that one of your computers DOESN'T have chrome.exe*32 running on it when chrome is open and running. Are both running the same version of Chrome?

    Here is a strategy to figure out if anything different is going on between the two computers:


    Shut both of them down.
    Then boot both of them back up.
    Start chrome in both.
    Go to the same web pages.
    open up at least 5 tabs of the same sites on both computers (e.g. google, a youtube video, cnn, etc).
    for each computer, on chrome, go to tools -> task manager (this is chrome's custom task manager)
    they should show, for the most part, the same processes running (you may have one or two differences)
    Go to each computer's Windows Task Manager and see what it looks like there.
    Are you seeing Chrome.exe*32 in both now? neither? only one?
    If one of them does not have chrome.exe*32, what other chrome related processes does it have?

    This isn't some Window's MCSE custom repair technique. Just an example of the thought process I go through when diagnosing a computer problem. What we are doing is eliminating as many (Chrome related) variables between the two computers as possible, so that we can see what (if anything) is different.
    ALM, Harvard University
    AB, Georgetown University

  7. #7
    Randell1234 is offline Moderator
    Join Date
    Apr 2001
    Posts
    7,768
    Quote Originally Posted by mcjon77 View Post
    It seems more odd that one of your computers DOESN'T have chrome.exe*32 running on it when chrome is open and running. Are both running the same version of Chrome?

    Here is a strategy to figure out if anything different is going on between the two computers:


    Shut both of them down.
    Then boot both of them back up.
    Start chrome in both.
    Go to the same web pages.
    open up at least 5 tabs of the same sites on both computers (e.g. google, a youtube video, cnn, etc).
    for each computer, on chrome, go to tools -> task manager (this is chrome's custom task manager)
    they should show, for the most part, the same processes running (you may have one or two differences)
    Go to each computer's Windows Task Manager and see what it looks like there.
    Are you seeing Chrome.exe*32 in both now? neither? only one?
    If one of them does not have chrome.exe*32, what other chrome related processes does it have?

    This isn't some Window's MCSE custom repair technique. Just an example of the thought process I go through when diagnosing a computer problem. What we are doing is eliminating as many (Chrome related) variables between the two computers as possible, so that we can see what (if anything) is different.
    I did all that and still there is a difference when the two machine hit the same sites. I even uninstalled Chrome and reinstalled it.

  8. Advertisement

  9. #8
    mcjon77 is offline Registered User
    Join Date
    Jul 2003
    Posts
    747
    What is the difference?
    ALM, Harvard University
    AB, Georgetown University

  10. #9
    Randell1234 is offline Moderator
    Join Date
    Apr 2001
    Posts
    7,768
    Quote Originally Posted by mcjon77 View Post
    What is the difference?
    One has Chrome.exe and the other has the *32 extension

  11. #10
    Randell1234 is offline Moderator
    Join Date
    Apr 2001
    Posts
    7,768
    Quote Originally Posted by mcjon77 View Post
    What is the difference?
    One has Chrome.exe and the other has the *32 extension

  12. #11
    Petedude is offline Registered User
    Join Date
    Jul 2006
    Location
    SoCal
    Posts
    707
    I've seen malware that installs a "fake Chrome". I'd say the one that doesn't say Chrome*32 is suspect.

    Also, you can try a traditional "fix odd behavior in Windows" trick. Clear out the C:\WINDOWS\TEMP folder. Then, you might also look in your profile for the AppData\Local\Temp folder and clear it out.
    BS-IT, Western Governors University
    AS-Liberal Arts, Excelsior College

  13. #12
    CalDog is offline Registered User
    Join Date
    Mar 2005
    Posts
    3,647
    One has Chrome.exe and the other has the *32 extension
    Doesn't this difference simply reflect whether you are using a 32-bit or 64-bit version of Chrome? If you are using Windows, then both kinds are available, in the same way that there are both 32-bit and 64-bit versions of Windows 7.

    the chrome.exe process indicates you are running a 64-bit Google Chrome browser, and chrome.exe *32 indicates a 32-bit Google Chrome version.

  14. #13
    edowave is offline Registered User
    Join Date
    Jun 2004
    Location
    NJ
    Posts
    1,766
    Quote Originally Posted by Randell1234 View Post
    Recently I started getting "He's Dead, Jim!" messages on Google (https://support.google.com/chrome/an...e_deadjim&rd=1) and when I look at Task Manager I see Chrome.exe *32 running multiple instances.

    My other machines have Chrome and do not have the *32 extension. I ran a bunch of Malware programs and virus scans but no luck.

    Any suggestions?
    I've had this problem also. I've tried all the hints that Google provided. I finally gave up trying the fix it, uninstalled Chrome, and went back to Firefox.
    BS, MS, PhD - University of Florida
    MBA - Heriot-Watt University
    Penn Foster - Home Remodeling and Repair
    Edinburgh Business School East Coast Alumni Ambassador

Similar Threads

  1. How a Degree Mill Dances Around the Issue of Accreditation.
    By SurfDoctor in forum General Distance Learning Discussions
    Replies: 19
    Last Post: 10-24-2011, 12:53 PM
  2. Doesn't having a Master's degree without an undergraduate degree pose an issue?
    By potpourri in forum General Distance Learning Discussions
    Replies: 2
    Last Post: 09-12-2011, 06:01 AM
  3. My take on a controversial issue
    By Mundo in forum General Distance Learning Discussions
    Replies: 2
    Last Post: 02-21-2007, 09:33 AM
  4. Greenwich University - legal place of degree issue
    By adelheid in forum General Distance Learning Discussions
    Replies: 30
    Last Post: 06-19-2002, 05:58 AM
  5. new issue
    By Bakz in forum General Distance Learning Discussions
    Replies: 2
    Last Post: 05-27-2002, 07:17 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts




1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197